Saturday Surgeries 2019
We will have Saturday
Surgeries on the following
dates - (Pre-bookable
appointments only -
8 June 2019
13 July 2019
10 August 2019
Citizen's Advice Bureau
We are please to provide space for the CAB to do weekly clinics in Stansted. They are at the surgery every Wednesday morning. Plesae call CAB on 01799 618840 to make an appointment.
Inspiring the next generation:
We are pleased to offer Work
Experience to Sixth Form
Students, or Y10 students,
2 day work experience
placements, to give them
a glimpse of what life is like
in General Practice. Students
who are considering a career
in medicine, pharmacy, or nursing
will be considered. Please contact
the practice manager for an application.
Free NHS Health App and web site
Patients are also encouraged to
utilise the NHS FREE local health
app and web site called Health help
Now. The tool allows you to look at a
variety of symptoms and to get
advice on the most appropriate
treatments. It signposts users to
the nearest services, such as
pharmacies, drug and alcohols
services, mental health support
and gives opening times and
To download, search Health
help Now in your app store or
search Google play and select West Essex.
Alternatively go to
CCTV and Call recording
The surgery has CCTV covering
the main public areas inside
the surgery with footage stored
for 29 days. Calls are recorded
for training purposes and audit purposes.
National Diabetes Audit
This practice is taking part in
an important national audit
about diabetes. The type
of information is controlled
by law and has strict
confidentiality and security
rules. If you do not want your
information to be used please let us know.
Surgery Closures 2019
The surgery will be closed for
mandatory training from 1pm on
the following days in 2019:
The surgery is not open at
the weekend or bank holidays
My Care record- We would
like to ensure there are
with local health and
social care providers.
This means that local
hopsitals will for example
be able to see your history
and make better decisions
about your care. See more
details under Sharing your
information on the left.
If you do not want this to happen
you can OPT out.
New Health App! A new
digital tool to help people
find local health services
and advice launches today
in west Essex. As part of
the Evening and Weekend
GP service, the Health help
Now web site and app gives
detailed advice and guidance
on the most common ailments
and symptoms. The tool also
recommends the best place
for treatment – showing which
nearby services are open. See
our useful links section
Emergency Line For emergencies
only 01279 812908 from 8.00 am
to 6.30 pm during opening hours.
If you call on this line and it is not
an emergency we will ask you to
immediately put the phone down
and call 01279 813200
Do you need to see a GP
at the weekend or in the evening?
When the surgery is closed
If you require urgent medical assistance
out of surgery hours please contact
NHS111 is available 24 hours a day,
7 days a week. Calls to this service
are free from both landlines and mobiles.
Evening and weekend appointments
You can now see a GP or another
healthcare professional on weekday
evenings and weekends.
To book an appointment, please call
the surgery. To find out more about
the service, including the treatment
centres where you may be seen,
please go to
If you have booked an evening or
weekend appointment in West Essex
via your GP surgery and need to cancel
or change it, please ring NHS111
and select option 3.
If you do not know who your named
GP is then please ask at reception or during
Out of Hours Emergency
For a medical emergency after 6.30pm
please contact NHS 111 service
by dialing 1-1-1.
All calls to 111 are free from mobiles
Important Changes to How
We Handle Your Personal Data
We will soon be required to
provide your personal data
to the Health and Social Care
Information Centre (HSCIC).
The information to be extracted
is NHS number,date of birth,
postcode and genderThe Practice
has NO choice but to allow HSCIC
to extract the information.However
individual patients can instruct the
Practice to stop the transfer of data.
For more information please go to
There is also further information on the
website under the heading
"Sharing your Information"