New GP


From 3 January 2018,

we will be joined by a new

GP, Dr Lisa Menozzi.

Dr Menozzi will be working

on Mondays, Tuesday and



Saturday Surgeries 2018


We will have Saturday

Surgeries on the following

dates - (Pre-bookable

appointments only -



10 February

10 March

14 April

12 May

9 June

14 July

11 August

8 September

13 October

10 November

8 December



Training the next

generation - Cambridge

University Students


From 29 January 2018 to

9 February 2018 we will host

our first cohort of Year 4b Cambridge

University Medical Students.


Inspiring the next generation:


We are pleased to offer Work

Experience to Sixth Form

Students, or Y10 students,

2 day work experience

placements, to give them

a glimpse of what life is like

in General Practice. Students

who are considering a career

in medicine, pharmacy, or nursing

will be considered. Please contact

the practice manager for an application.


Free NHS Health App and web site

Patients are also encouraged to

utilise the NHS FREE local health

app and web site called Health help

Now. The tool allows you to look at a

variety of symptoms and to get

advice on the most appropriate

treatments. It signposts users to

the nearest services, such as

pharmacies, drug and alcohols

services, mental health support

and gives opening times and

access information.

To download, search Health

help Now in your app store or

search Google play and select West Essex.

Alternatively go to


CCTV and Call recording

The surgery has CCTV covering

the main public areas inside

the surgery with footage stored

for 29 days. Calls are recorded

for training purposes and audit purposes.


National Diabetes Audit

This practice is taking part in

an important national audit

about diabetes. The type

of information is controlled

by law and has strict

confidentiality and security

rules. If you do not want your

information to be used please let us know.


Baby Check App for your phone


Have a look on our News page!


Surgery Closures 2018


The surgery will be closed for

mandatory training from 1pm on

the following days in 2018: 

Thursday 22nd February 2018,

Wednesday 25th April 2018,

5th June, 10 July,

18th September and

14th November.


The surgery is not open at

the weekend or bank holidays


My Care record- We would

like to ensure there are

better communictaions

with local health and

social care providers.

This means that local

hopsitals will for example

be able to see your history

and make better decisions

about your care. See more

details under Sharing your

information on the left.

If you do not want this to happen

you can OPT out.


New Health App! A new

digital tool to help people

find local health services

and advice launches today

in west Essex. As part of

the Evening and Weekend

GP service, the Health help

Now web site and app gives

detailed advice and guidance

on the most common ailments

and symptoms. The tool also

recommends the best place

for treatment – showing which

nearby services are open. See

our useful links section


Emergency Line For emergencies

only 01279 812908 from 8.00 am

to 6.30 pm during opening hours.

If you call on this line and it is not

an emergency we will ask you to

immediately put the phone down

and call 01279 813200


Do you need to see a GP

at the weekend?

A New weekend service for

bookable appointments is

available for our patients.

You can see a GP or a Nurse

and, your consultation details

will be transferred to us.

Contact the surgery to book

an appointment at Dunmow

or Saffron Walden. You can find

out more at



There are a range of procedures

and referrals, determined by West

Essex Clinical Commissioning Group, 

that we need to get permission for

before actioning, as they are not routinely

funded by the NHS. 


Named GP

If you do not know who your named

GP is then please ask at reception or during

your consultation.  


Out of Hours Emergency

Telephone Number

For a medical emergency after 6.30pm

please contact NHS 111 service

by dialing 1-1-1.

All calls to 111 are free from mobiles

and landlines.


Important Changes to How

We Handle Your Personal Data

We will soon be required to

provide your personal data

to the Health and Social Care

Information Centre (HSCIC).

The information to be extracted

is NHS number,date of birth,

postcode and genderThe Practice

has NO choice but to allow HSCIC

to extract the information.However

individual patients can instruct the

Practice to stop the transfer of data.

For more information please go to or .


There is also further information on the

website under the heading

"Sharing your Information"