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Saturday Surgeries 2018 and 2019
We will have Saturday Surgeries on the following dates - (Pre-bookable appointments only - NO EMERGENCIES)
9 March 2019 13 April 2019 11 May 2019
Citizen's Advice Bureau
We are please to provide space for the CAB to do weekly clinics in Stansted. They are at the surgery every Wednesday morning. Plesae call CAB on 01799 618840 to make an appointment.
Inspiring the next generation:
We are pleased to offer Work Experience to Sixth Form Students, or Y10 students, 2 day work experience placements, to give them a glimpse of what life is like in General Practice. Students who are considering a career in medicine, pharmacy, or nursing will be considered. Please contact the practice manager for an application.
Free NHS Health App and web site Patients are also encouraged to utilise the NHS FREE local health app and web site called Health help Now. The tool allows you to look at a variety of symptoms and to get advice on the most appropriate treatments. It signposts users to the nearest services, such as pharmacies, drug and alcohols services, mental health support and gives opening times and access information. To download, search Health help Now in your app store or search Google play and select West Essex. Alternatively go to http://westessex.healthhelpnow.nhs.uk/.
CCTV and Call recording The surgery has CCTV covering the main public areas inside the surgery with footage stored for 29 days. Calls are recorded for training purposes and audit purposes.
National Diabetes Audit This practice is taking part in an important national audit about diabetes. The type of information is controlled by law and has strict confidentiality and security rules. If you do not want your information to be used please let us know.
Surgery Closures 2019
The surgery will be closed for mandatory training from 1pm on the following days in 2019:
4 June 9 July 18 September 5 November
The surgery is not open at the weekend or bank holidays
My Care record- We would like to ensure there are better communictaions with local health and social care providers. This means that local hopsitals will for example be able to see your history and make better decisions about your care. See more details under Sharing your information on the left. If you do not want this to happen you can OPT out.
New Health App! A new digital tool to help people find local health services and advice launches today in west Essex. As part of the Evening and Weekend GP service, the Health help Now web site and app gives detailed advice and guidance on the most common ailments and symptoms. The tool also recommends the best place for treatment – showing which nearby services are open. See our useful links section
Emergency Line For emergencies only 01279 812908 from 8.00 am to 6.30 pm during opening hours. If you call on this line and it is not an emergency we will ask you to immediately put the phone down and call 01279 813200
Do you need to see a GP at the weekend or in the evening? When the surgery is closed
If you require urgent medical assistance out of surgery hours please contact NHS111. NHS111 is available 24 hours a day, 7 days a week. Calls to this service are free from both landlines and mobiles.
Evening and weekend appointments
You can now see a GP or another healthcare professional on weekday evenings and weekends. To book an appointment, please call the surgery. To find out more about the service, including the treatment centres where you may be seen, please go to https://hucweb.co.uk/services/gp-extended-access/
If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS111 and select option 3.
Named GP If you do not know who your named GP is then please ask at reception or during your consultation.
Out of Hours Emergency Telephone Number For a medical emergency after 6.30pm please contact NHS 111 service by dialing 1-1-1. All calls to 111 are free from mobiles and landlines.
Important Changes to How We Handle Your Personal Data We will soon be required to provide your personal data to the Health and Social Care Information Centre (HSCIC). The information to be extracted is NHS number,date of birth, postcode and genderThe Practice has NO choice but to allow HSCIC to extract the information.However individual patients can instruct the Practice to stop the transfer of data. For more information please go to www.nhs.uk/caredata or www.hscic.gov.uk .
There is also further information on the website under the heading "Sharing your Information"
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