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Stansted Surgery


We have been asked by Essex County Council to share the letter below with very specific patients:


-       All patients over 70

-       All patients over 18 and under 70 who would normally qualify for an annual flu vaccination.


Whilst we are happy to cascade this information to our patients, we are also aware that this is being shared rather late, so we did not want you to get the information without the wider the context.


Instead of our patients being contacted by Essex County Council directly, or via text by West Essex Clinical Commissioning Group, we have opted to contact our patients directly to share this information.


We understand that the delay in cascading this information was due to Essex County Council needing to be sure that they have all the services needed to support residents in place to meet everyone’s needs.

In addition to the services available by Essex County Council as noted in their letter below, the surgery will continue to support our patients via our volunteer group.


Our Surgery volunteers are able to help with prescription collection and/or delivery, essential shopping, dog walking, and a friendly chat when isolation gets to much.


Please do not struggle during this time - if you need any help, please reach out to us, or Essex County Council, to ask for support.






Dear Resident,



Your safety, health and well-being is a priority for the NHS. If you are EITHER aged 70 OR 18 and offered a flu jab due to a health condition, you have an increased risk of more serious illness if you catch Coronavirus (also known as COVID-19). You are being written to because we believe that either you, or the named person you care for, fall into one of these categories.


If you have already received a letter advising you to follow SHEILDING ADVICE or to SHEILD  then please comply with that advice. 


Otherwise, the safest course of action for you is to comply with STRICT SOCIAL DISTANCING measures (stay at home if possible and avoid face-to-face contact with other people) to protect yourself from exposure to the virus.


You will of course have a need for food, medicines and other support. If you don’t have family, friends and a support network who can help you with that then please contact Essex Welfare Services, part of PROVIDE (a health and social care service) who will be able to provide support.


The website link for Essex Welfare Services/PROVIDE is:




If you can’t reach Essex Welfare Services/Provide through that route then you can also make contact by phone on: 03003039988 but we are urging people to try to make contact in the first instance through the web wherever possible.


If, at any point, you think you have developed symptoms of Coronavirus, such as a new, continuous cough and/or high temperature (above 37.8 C) seek clinical advice using the NHS 111 online coronavirus service (https://111.nhs.uk/covid-19/)


If you do not have access to the Internet call the NHS on 111.


We are increasingly communicating with patients via mobile phone as a quick and simple route to relay information.  Would you like to receive this information in future through your mobile phone? If so, please call your practice to register your mobile phone number.




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