Stansted Surgery

Routine Surgery Times 

 

	GPs *	Primary Care Practitioner	Nurses/Heathcare Assistants
Monday	08:30 - 12:00	09:00 - 13:30	08:30 - 12:00	13:50 - 18:10
Tuesday	08:30 - 12:00	09:00 - 13:30	08:30 - 12:00	13:50 - 18:10
Wednesday	08:30 - 12:00	09:00 - 13:30	08:30 - 12:00	13:50 - 18:10
Thursday	07:00 - 12:00	09:00 - 13:30	08:30 - 12:00	13:50 - 18:10
Friday	08:30 - 12:00	09:00 - 13:30	08:30 - 12:00	13:50 - 18:10
Saturday	08:30 - 12:00

* GPs have commitments to chronic disease and other clinics and therefore times for routine afternoon appointments vary between 2pm and 6pm. There is a doctor available on call for emergency matters during surgery opening hours.

Appointments 

How to make an appointment

Please call our main switchboard or call into the surgery. Our appointment system is designed to be as responsive as possible to patient needs. We aim to have a number of appointments available up to a month in advance although at busy times these may be filled quickly; most appointments are bookable up to 2 working days before the appointment time. If you need to be seen urgently please call at 8:30 when a limited number of appointments will be available for issues that will not wait. If it is medically urgent you will always be seen or recieve a telephone triage on the day but please only use this facility for issues that are urgent.

Appointments with our Practice Nurses/Healthcare Assistants are all pre-bookable.

If you cannot keep an appointment, please inform us as soon as possible as this will allow us to offer the appointment to another patient.

Appointments with Dr Humphrey

The demand for appointments with Dr Humphrey far exceed the number of appointments she is able to offer. Where patients are unable to wait for the next available appointment for Dr Humphrey we are always able to offer an earlier appointment with another doctor.

Why a Nurse/Healthcare Assistant instead of a Doctor?

Our nurses and Healthcare Assistants have been specially trained to undertake certain procedures, as well as healthcare monitoring for patients with long-term conditions. If patients see our nurses/HCAs for routine healthcare needs or for straightforward medical help it means that our doctors have more time to see patients with more complex healthcare needs. It also means that our GPs have more time to undertake procedures, such as minor surgery, that used to be done only in hospital.

The reception staff can generally advise whether an appointment with the nurse/HCA will be satisfactory for your particular health problem. However, you do not have to inform the reception staff if you prefer to wait for an appointment with a GP.