What do I do in an Emergency
Whatever the day or time, if you or someone else experiences severe chest pain, loss of blood or suspected broken bones, go to your nearest accident and emergency department or call 999.
If you need urgent medical advice during surgery hours, phone the surgery. Please be prepared to give some information to the receptionist. If you need to see a doctor urgently when the surgery is closed call The Emergency Doctor Service (TEDS) on 01371 877410 who provide the ‘out-of-hours’ service on behalf of West Essex PCT.
Alternatively you can phone NHS Direct on 0845 46 47 or visit their website at www.nhsdirect.co.uk. NHS Direct offers free expert health information and advice 24 hours a day. It can advise you whether you need to go to the nearest A&E or if there is an alternative such as an NHS walk-in centre or Minor Injuries Unit. For deaf people and those hard of hearing, call 0845 606 4647. If English is not your preferred language, you can choose to use a confidential translation service.
The nearest NHS walk-in centre is located in Harlow tel. no 01279 694775 or the Minor Injuries Unit at Herts & Essex Hospital in Bishop's Stortford (Children over 2 only).