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Stansted Surgery



We have been nominated for Surgery of the Year in the Peolple's Choice category.


You can vote for us here:








We are eager to identify our patients who are carers, so we can offer them some extra support.


What is a Carer?


A carer is a person of any age (including children) who provides unpaid support to a partner, relative, friend or neighbour who couldn’t cope without their help. This could be due to old age, frailty, disability, a serious health condition, mental ill health or substance misuse. Parents of children who are disabled or who have a serious health condition are also considered to be carers.


Click here to download a form to inform us if you are a carer

Click here for more information of support available to carers



 Welcome to The Stansted Surgery


Our new premises are at Castle Maltings in Lower Street


Just oposite Mountfitchet Castle


2 Lower Street CM24 8XG

(post code new so not recognised yet!)





Need medical advice?

Find the right service for your needs...

Health help Now lists common symptoms for people of all ages and helps you find the best place for treatment. It shows the nearest services, including pharmacies, community organisations and social care. It also shows whether they are open or closed and provides a map of their location and directions.


Packed with health advice and guidance, Health help Now is available to all west Essex residents as a website and an app.


You can save the website to use on computers, laptops, tablets and smartphones.


Or download the app...

Downloading the app lets you make notes about symptoms or questions for your GP, keep a list of health appointments and contact details, save favourite pages from Health help Now and view other useful apps.


Download free app or visit www.westessex.healthhelpnow.nhs.uk




Parking at the surgery


The sign posting for parking at the new surgery is we know, less than adequate. We are still waiting for the council to agree for more signposting.


When entering the road, continue past the new surgery and towards the entrance of the Castle. The NHS parking area is on the right hand side, turn into this and then turn right again and you will see 8 designated time limited free parking spaces. There are many disabled parking spaces nearer the entrance.


We were allocated a total of 33 spaces for the surgery use, patient and staff. We have allocated 8 spaces for patients which together with the disabled spaces makes about three times what we had at St Johns road. There are of course many more pay and display places.


The surgery asked for spaces to be closer to the premises but, this was not approved.


Whilst we would like there to be more free spaces we feel that our practice population has a better deal than it had and, much better than many other practices; some of these only have pay and display of course as do the local hospitals.


We will review with planners what can be done about this, but, it is likely the NHS would be asked to fund it. The surgery does prefer to spend NHS resources on direct patient care which any increase in cost for parking would have to come from. We hope you agree this is not the best use of limited public funds.


We do thank you for your understanding on this.




Self Care Forum


A useful web link to give options on how to help yourself www.selfcareforum.org/events/self-care-week-resources/




 My Care Record

The people caring for you need access to your health and care record in order to make the best decisions about your diagnosis and treatment. For this to happen more quickly and to improve the care you receive, a new process has been put in place. With your permission, My Care Record will provide health and care professionals directly involved in your care, access to the most up-to-date information about you. To find out more please go to www.mycarerecord.org.uk




Named accountable GP  


All patients registered at the practice have a named accountable GP. You can find out who this is by contacting the practice or asking during your next consultation.   Whilst this GP is accountable for your care it does not mean that you have to see that GP and it is highly likely that you may be seen by another available clinician . This is to ensure that patients can be seen in a timely manner as the need arises. You may of course ask for the next available appointment for the GP or PCP of your choice.    




We are part of the West Essex Clinical Commissioning Group you can find out more about them here




For a copy of our CQC report please use the following link



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