Welcome to The Stansted Surgery
We are now at the Castle Maltings in Lower Street
Just near Mountfitchet Castle!
2 Lower Street CM24 8XG
(post code new so not recognised yet!)
Surgery Shut Down Event 25.4.17.
The surgery will be closed after 12.30 on this date for training purposes.
Easter Holiday Surgery hours
The surgery is closed on the 14th and 17th of April and the weekend in between.
Parking at the surgery
The sign posting for parking at the new surgery is we know, less than adequate. We are in the process of addressing this and hope to have resolved it in the next few weeks.
When entering the road, continue past the new surgery and towards the entrance of the Castle. The NHS parking area is on the right hand side, turn into this and then turn right again and you will see 8 designated time limited free parking spaces. There are many disabled parking spaces nearer the entrance.
We were allocated a total of 33 spaces for the surgery use, patient and staff. We have allocated 8 spaces for patients which together with the disabled spaces makes about three times what we had at St Johns road. There are of course many more pay and display places.
The surgery asked for spaces to be closer to the premises but, this was not approved.
Whilst we would like there to be more free spaces we feel that our practice population has a better deal than it had and, much better than many other practices; some of these only have pay and display of course as do the local hospitals.
We will review with planners what can be done about this, but, it is likely the NHS would be asked to fund it. The surgery does prefer to spend NHS resources on direct patient care which any increase in cost for parking would have to come from. We hope you agree this is not the best use of limited public funds.
We do thank you for your understanding on this.
Self Care Forum
A useful web link to give options on how to help yourself www.selfcareforum.org/events/self-care-week-resources/
My Care Record
The people caring for you need access to your health and care record in order to make the best decisions about your diagnosis and treatment. For this to happen more quickly and to improve the care you receive, a new process has been put in place. With your permission, My Care Record will provide health and care professionals directly involved in your care, access to the most up-to-date information about you. To find out more please go to www.mycarerecord.org.uk
Named accountable GP
All patients registered at the practice have a named accountable GP. You can find out who this is by contacting the practice or asking during your next consultation. Whilst this GP is accountable for your care it does not mean that you have to see that GP and it is highly likely that you may be seen by another available clinician . This is to ensure that patients can be seen in a timely manner as the need arises. You may of course ask for the next available appointment for the GP or PCP of your choice.
We are part of the West Essex Clinical Commissioning Group you can find out more about them here
For a copy of our CQC report please use the following link